Public Interest Technology: Closing the Innovation Risk Gap, Part 2
Look around and you’ll see the benefits of hyperautomation everywhere as it scales business processes faster than a speeding algorithm, takes the friction out of customer engagement, and drives business transformation to the moon and back. In the long run, this trend will likely create a new generation of jobs. But in the short term, it may also raise anxiety among workers fearing job loss amid the post-COVID hyperautomation boom. To put this anxiety into perspective.