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Focusing on customer success could be the difference between your SaaS business ticking along nicely or achieving stratospheric growth. Increasingly, customer success is seen as a foundation of growth for Software as a Service (SaaS) businesses. If your enterprise isn’t achieving the desired outcome in terms of growth, perhaps it’s time to reassess your thoughts around the customer relationship and the importance of happy customers.

The secret to customer success is making your customers happy and supporting them to succeed. A simple concept – until you try to implement it. You’ll need a great product and a great customer service team, for starters. You’ll also need an in-depth understanding of the customer experience, including their pain points and how you can help solve them. This is where things get trickier, but the answer could already be tucked away in your data.

Cybersecurity threats are everywhere. Each year, cyberattack attempts are growing in number and becoming more sophisticated. This is particularly troubling as organizations were already bombarded by cybersecurity threats.

REST APIs have become the building blocks of all enterprise business applications over the last few years. There have been significant improvements for these components to make them more convenient to implement, manage, and maintain. Authentication and authorization have been the key element controlling these REST APIs. However, with the advancement of business use-cases, they are used to address modern business problems.

Virtual production took off during the pandemic. It is expanding possibilities for teams in media & entertainment and saving them time and money in post-production/ for that reason, it is here it stay. More and more studios are starting to adopt new tools to create immersive, groundbreaking experiences in real-time. Read on to learn.

Intellyx, the first and only analyst firm dedicated to digital transformation, today announced that Speedscale has won the 2022 Digital Innovator Award. This is Speedscale’s second year winning the award. As an industry analyst firm that focuses on enterprise digital transformation and the leading edge vendors that are driving it, Intellyx interacts with numerous innovators in the enterprise IT marketplace.

Working as a freelancer can feel extremely rewarding. It’s a way to have more control over your work and life balance. But with this freedom comes more responsibilities, and there are certain aspects of managing freelance work that should be at the top of your list. These areas are: Everyone organizes differently. It depends on many things, from how your brain visualizes tasks to how you are the most productive. Which way do you visualize your work best?

No more delays—let’s start the process together.

Andres Pineda is a Senior Front-end Developer at Shopify, and at the Mobile DevOps Summit, he shared tips to help you build apps for global audiences. Let’s recap the discussion.

IDC research shows that automated data movement enables organizations to improve insights and derive more value from cloud data warehouses and lakes.