Systems | Development | Analytics | API | Testing

Why Is Your Crypto App Not Measuring NPS (Properly)?

Crypto trading and exchange apps have surged in recent years as a direct consequence of the exponential growth in the number and market capitalization of cryptocurrencies. With ever-growing press coverage and heightened visibility, the crypto ecosystem gets more and more crowded every second. This constant influx of players has clearly been beneficial, as the assets traded continue to grow.

The Key Metrics That Fintech Product Managers Can't Live Without

If each product is a world in its own, each industry in which that product -or service, for that matter- is deployed, is a universe. A seemingly chaotic universe full of data coming from every direction and angle that you, the product manager, need to catch, analyze, and funnel into your every day. If this does not sound easy, it is because it is not!

Why Should Data Privacy Be The #1 Concern Of Every Health App Developer?

We dare you to go to your mobile device and search for a health and wellness app already installed. Truth is, even if you did not actually download it, your operating system most likely came with at least one app like that. Now, you might have chosen to delete such an app, in which case, we lost the dare. But it does not deny the fact that your mobile device, the very one that lets you shop, communicate, work, or travel, has just as much potential to assist in your well-being.

Bringing Users In: How Voice of the Customer Can Change Your Product's Development

There is a scene in a certain TV show in which a middle-aged man tells a younger one that he missed picking someone up from the train station because his device did not remind him about it. The younger man points out that, since he bought a new device, he must transfer the appointments.

The role of customer experience in digital transformation

There is an undeniable truth that nobody can unsee: 2020 accelerated the digitalization of the world like no other time in the past. Individuals shifted en masse to interact, shop, play, learn, and even go to the doctor online. On the same note, organizations migrated internal and customer-facing operations to a digital realm, regardless of their size, location, or goals.

Countly Application Performance Monitoring solution

Performance Monitoring provides you a deeper understanding of your app performance (Android, web and iOS) and lets you optimize its performance. The Performance Monitoring SDK collects data from your application and the Countly dashboard visualizes this data so that you can review and analyze your applications performance. With this tool you can find performance issues within your application and fix them for better user experience.

How to dive into behavioral analysis by grouping your users via cohorts

A cohort is a group of users that share certain event together for a certain period of time (for example: users who make payment for the first time in the last 30 days, or added 7 friends in the last week). In other words, a cohort is a group of people with similar behavioural characteristics. Cohorts let you group your users based on their actions, such as who performed add to cart event in the last 7 days but didn’t perform checkout event. List of users who belong in a cohort is automatically kept up-to-date, and you can segment funnels, retention, user profiles, flows and drill data based on cohorts you create.

Track goal completion rates in your mobile app by using Funnels and discover user activities

Funnels are used to track the goal completion rates of a step by step path inside your application. These goals (steps) are defined as custom events in Countly and you don't need any extra/new API calls if you have already been using custom events. Countly Drill is advanced segmentation feature, available with Enterprise Edition. Drill can be very powerful when it comes to understanding segmented data. This video provides more information and shows how to use Countly Funnels and Drill.

A/B testing with Countly Product Analytics Platform

A/B Testing plugin lets you experiment with different variants of your remote configuration variables to find the best performing variant based on your goals. You can then roll-out the winning variant to all your users. You can take advantage of all your default/custom user properties and user actions (such as sessions, views, custom events etc.) while building the target audience for your experiment.