Systems | Development | Analytics | API | Testing

Holiday time is quickly approaching. If you own a digital business, you should prepare for the yearly spikes in activity and demand from your clients. While ten years ago that might’ve meant hiring temporary staff to help manage the holiday rush, most of today’s shopping and customer service happens online. According to the National Retail Federation of the United States, holiday sales in 2021 increased by 14.1% to a record $886.7 billion.

Our businesses are becoming increasingly dependent on technology with each passing month and year. Particularly since the COVID-19 pandemic two years ago, digital technology in the workplace has matured at a staggering pace. Companies across all industries have been demanding more speed, agility, and flexibility since the global shift to remote work and technology has delivered across the board.

With new technology solutions and digital tools emerging all the time, the state of software testing is constantly changing. As the technology matures, the capabilities of testing automation evolve, presenting opportunities to increase the quality and efficiency of your software testing. Keeping up with the pace of change is difficult for most organisations.

Hello to the Testhouse family! This is my second blog in a series of posts aimed at sharing insights into things I have learned or experienced in my career in testing to date. If you find anything that sparks your interest or have follow up questions, then please do let me know. In my last blog, I touched on mentorship, conferences, and the value of networking. This blog continues the mentoring theme and focuses on the benefits of having a mentor, and how you can go about finding one.

Companies acquire enterprise SaaS applications (such as Microsoft Dynamics, Salesforce, ServiceNow or Workday) to accelerate business capabilities. However, the complexity increases as businesses begin to customise and integrate solutions to suit their business requirements. So, the cost of overlooking testing the application can be catastrophic in the form of monetary and reputational damage.