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Customers Rate Snowflake Experience 3x Higher Than Industry Average

At Snowflake, our number one company value is “put customers first. We only succeed when our customers do. And how we help enable their success depends on how well we serve them as a technology provider. To understand if our efforts meet their needs, we conduct an annual Customer Experience Relational Survey. As we’ve done each year, we are pleased to share the findings of this year’s survey, conducted in May 2020 and produced in partnership with Walker.

Reflecting on the past six months

I know a lot of organizations have really struggled in the current environment, but the last six months have actually been quite exciting for us at Yellowfin. We've achieved a lot and have built a fantastic strategy for the future. We have really focused in on our sales organization, hiring a new VP of Global Sales, Josh Read, and appointing new sales leadership in the regions as well.

Doing business in Japan during COVID-19

The way that people do business in Japan has radically changed as a result of COVID-19. Historically, the Japanese are very much about face to face relationship selling where you establish relationships and build trust. But now everything has to be done remotely or online. Like everyone else, the Japanese are really keen to keep doing business so they've actually embraced the remote way of doing things which has been quite interesting to watch and had some unexpected benefits.

How to get powerful and actionable insights from any and all of your data, without delay

A North American telecom company struggled for years trying to react quickly enough to new categories and new levels of spam texts and calls. They also did not have a good way to know when and why they would need additional capacity on their own, or any other telecom company’s networks.

The Snowflake IPO - What does it mean?

Today, Snowflake began life as a publicly traded company on the New York Stock Exchange. What does it mean? It depends on who you are. For employees, this is of course a huge milestone, especially for the longest serving employees who hired on at the company in 2013 when the company first started staffing beyond its core founding team.

EP. 3 Developing a Long-Term Data Strategy Minna Karha, Head of Data at Finnair

Minna Karha, Head of Data at Finnair, joins us for this episode of Rise of the Data Cloud. She came to Finnair two and a half years ago as the first person in that role. The company considers data expertise to be essential for its ongoing digital transformation. She built a team and developed a long-term data strategy through 2025. A key element of the strategy is moving much of Finnair’s data to the cloud so it can be more easily integrated. Right now, Finnair is beginning to share data via the cloud with business partners, including other carriers.

Addressing the data storm with the Enterprise Data Cloud

For some, this may look like a new category at this year’s Data Impact Awards. However, the Enterprise Data Cloud category marks the evolution of what was once the Data Anywhere category. The main reason for this change is that this title better represents the move that our customers are making; away from acknowledging the ability to have data ‘anywhere’.