This year, our fully remote team turned every corner of the world into an office. Zoom calls? More like daily digital adventures, where we navigated projects in our home-office havens (extra points for the coolest virtual backgrounds and accidentally matching outfits). Coffee catch-ups took a global twist, with us sipping our favorite brews in different time zones – talk about a 24/7 café vibe!
Imagine you’ve just started a new job working as a business analyst. You’ve been given a new burning business question that needs an immediate answer. How long would it take you to find the data you need to even begin to come up with a data-driven response? Imagine how many iterations of query writing you’d have to go through. In this scenario, you also have reports that need updating as well. Those contain some of the biggest hair-ball queries you’ve ever seen.
Adopting and deploying Generative AI within your organization is pivotal to driving innovation and outsmarting the competition while at the same time, creating efficiency, productivity, and sustainable growth. Acknowledging that AI adoption is not a one-size-fits-all process, each organization will have its unique set of use cases, challenges, objectives, and resources.
The rise of generative AI (gen AI) is inspiring organizations to envision a future in which AI is integrated into all aspects of their operations for a more human, personalized and efficient customer experience. However, getting the required compute infrastructure into place, particularly GPUs for large language models (LLMs), is a real challenge. Accessing the necessary resources from cloud providers demands careful planning and up to month-long wait times due to the high demand for GPUs.
ServiceNow is focused on making the world work better for everyone. More than 7,700 customers rely on ServiceNow’s platform and solutions to optimize processes, break down silos and drive business value. Achieving 20% year-over-year growth with a 98% renewal rate (as of Q1 2023) requires a data-driven understanding of the customer journey.
