Systems | Development | Analytics | API | Testing

When ChatGPT first hit the market its human-like responses were astonishing, yet somewhat eerie. Many thought, “It communicates just like me.” It follows that the next logical thought was, “It’s going to take over my job.” However, the fear that AI-driven tools will replace human software testers is unfounded. AI will certainly impact testing jobs, including market expectations, skillsets, and required knowledge.

When you ask customers what key features they want in a software system, you’ll receive many answers. Most of them will be specific technical features like viewing, order history, or the ability to easily save favorites. Yet when given a system that contains everything they asked for, the customers’ first responses are often along the lines of “It feels a little slow.” Nowhere is the impact of poor performance felt so keenly than in the retail application space.