Systems | Development | Analytics | API | Testing

Unleashing AI-Driven Innovation: ThoughtSpot's Momentum in Australia & New Zealand

At ThoughtSpot, we’re on a mission to empower every business user to become a data champion. Over the past year, I’ve witnessed firsthand how organizations across Australia and New Zealand are embracing this vision, transforming the way they work, make decisions, and serve their customers. Today, I’m excited to share some of the incredible momentum we’re seeing in the region and to celebrate the forward-thinking organizations leading the charge.

Building Agent Co-pilots for Proactive Call Centers

Gen AI call center co-pilots can provide enterprises with operational visibility and insights while automating repetitive tasks, to improve the customer experience. In this session, we’ll show how a large health insurance provider implemented an agentic co-pilot designed scale across multiple call centers and environments. To dive deep into the architecture and see a demo of the co-pilot, you can watch the webinar this blog is based on.

Android Geofencing: How to Set Up and Troubleshoot Location Triggers

You’re probably familiar with Android Geofencing already, but in case this is your first rodeo, it’s a location-based system that can receive access to a mobile device’s location data, and trigger all kinds of functions when users pass in and out of specific areas. The ads our users see, the content they can stream, the offers they receive via push notifications… all can be triggered by geofencing.

Integrating Tools & Systems with AI Agents via MCPs | Demo

Supercharge Your AI Agents: Real-Time Integration with Your Tools via MCPs! Why limit your AI agents to static responses? With Astera AI Agent Builder’s seamless tool integration through MCPs (Model Context Protocols), your agents can interact with external systems, execute real-time actions such as updating databases, fetching contextual data from CRMs, or triggering workflows in ERP systems.

How to Transform Retail Business Intelligence with BI Dashboards

The retail industry is constantly evolving, and so is the way that businesses use BI tools. Retail business intelligence (BI) dashboards are now more important than ever, as they allow businesses to monitor their operations in a more comprehensive way. In this article, we explore the benefits of using dashboard software in the retail industry, and discuss some of the ways in which they are transforming how it operates.

Using Renter Data in Real Estate - with Michael Broder, RCKRBX | The Innovation Blueprint

In this episode of The Innovation Blueprint Podcast, we speak with Michael Broder, CEO of RCKRBX, a real estate SaaS platform focused on capturing and analyzing tenant preferences to support better decision-making across investment, development, leasing, and management. We discuss the value of forward-looking data in real estate, the technical considerations behind collecting and interpreting that data, and how AI is used to enhance operational efficiency and forecasting.