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2degrees is a full-service telco, infrastructure owner, and energy retailer connecting people and businesses all around New Zealand. The combined business has approximately 1,600 employees who serve 2 million-plus customers.
Many financial services companies are experimenting with AI through pilot programs, but several challenges remain for adoption. Key concerns include data security, the accuracy of large language models (LLMs) and the rigorous scrutiny from regulators regarding AI’s role in financial decision-making. Current use cases are largely internal, with some customer-facing chatbot solutions addressing noncritical service inquiries.
AI agents are transforming business operations by automating processes, improving decision-making and unlocking new efficiencies. However, their effectiveness depends on how well they are trained. AI Agent Training is the structured process of teaching AI models to perform multi-step assignments, make decisions and adapt to real-world scenarios.
In today’s fast-moving digital economy, organizations need real-time intelligence to power AI, analytics, and increasingly fast paced decision-making. But to successfully deploy AI and advanced analytics, businesses must operate on trusted, up-to-date data streams that provide an accurate picture of what’s happening right now.
Opening disclaimer: I am going to make claims here and provide limited proof. Fear not, fellow truth seekers. Future blog posts will provide numbers, evidence, and elaboration.
Unstructured text is everywhere in business: customer reviews, support tickets, call transcripts, documents. Large language models (LLMs) are transforming how we extract value from this data by running tasks from categorization to summarization and more. While AI has proved that real-time conversations in natural language are possible with LLMs, extracting insights from millions of unstructured data records using these LLMs can be a game changer. This is where batch LLM inference becomes essential.
With technological innovation accelerating at an unprecedented pace, businesses are challenged to rethink their approach and empower employees to stay competitive. Sadie St. Lawrence, Founder & CEO of the Human Machine Collaboration Institute, joins us to explore how organizations can navigate the transformative power of AI.
As AI continues to advance, the ethical use of the tool has been widely (and hotly) debated. Often described as a double-edged sword, AI offers both transformative potential while also raising significant ethical questions. When and how should AI be used? Who is accountable if something goes wrong? Will AI actually take over the world?