A Deep Dive into the Service Fusion API (Updated 2025)

In today's interconnected SaaS landscape, application programming interfaces (APIs) have emerged not just as technical enablers but as strategic assets. For field service businesses managing complex operations—from dispatch and inventory to customer engagement—the Service Fusion API offers a powerful gateway to automation, integration, and operational intelligence.

A Practical Guide on Low-Code Workflow Automation

In the fast-evolving world of data engineering and operations, agility is no longer optional—it’s a competitive necessity. Organizations are under pressure to deliver real-time insights, automate repetitive tasks, and streamline business processes faster than ever. But traditional, code-heavy development cycles can’t keep up with this pace, especially when every change request adds to your backlog and dev cycles stretch into weeks.

Reducing Downtime and Addressing Skill Gaps with Services Operations Management

As enterprises continue to navigate the complexities of data management, analysts predict an increasing shift towards consumption as a service infrastructure solutions. This model offers myriad benefits – including cost savings, scalability, agility and streamlined operations – empowering enterprises to tailor their hybrid cloud data infrastructure solutions to their unique needs, paying only for what they use, thereby optimizing operational expenses.

AI and the Future of Finance: Decoding Earnings Calls

In this episode, Dana Gardner, Principal Analyst at Interarbor Solutions is joined by Liam Hynes, Global Head of New Product Development at S&P Global Market Intelligence. They discuss how S&P Global Market Intelligence utilizes AI to analyze corporate earnings calls to guide and improve financial reporting. These insights help businesses enhance communication, refine executive performance, and predict market outcomes. The conversation also highlights the use of Snowflake Cortex AI platform and the importance of data-driven decision-making in the financial sector.

Ep 9 - Bottlenecks to Breakthroughs: How Covetrus Solved Latency with Streaming

For enterprises managing sprawling systems and frequent M&A activity, data latency isn’t just inconvenient—it’s a blocker to business value. In this episode, Joe Pardi, Senior Director of Global Data Engineering at Covetrus, explains how his team replaced fragile data pipelines with a robust real-time data streaming architecture that enables instant decisions across the entire enterprise.

Astera's Vision for Agentic AI: The Why Behind Astera AI Agent Builder

Curious to know what inspired the creation of the Astera AI Agent Builder – the fastest way to build, test and launch autonomous AI agents with your enterprise data? In the first episode of Round Table Series, join our AI Product Strategist Ayesha Amjad, AI Product Specialist Muhammad Hasham Qazi, and Software Architect Humza Khatri as they share the story behind the innovation. They’ll talk about the reasons that sparked the idea, the challenges they tackled, and how they’re shaping the future of AI-powered agents with Astera.

How I Built an AI Agent to Automate Customer Support - No Complex Coding Required

What if you could build your own customer service agent that handles real-world support queries automatically, saving time for both customers and our team? Maryam Ahmad from our PRD team did just that using Astera’s low-code and drag-and-drop interface. With Astera AI Agent Builder, Maryam created an intelligent agent designed to handle key customer service tasks for an e-commerce platform: checking order status, cancelling orders, and providing information on refund and return policies, all through a seamless conversational interface.