Systems | Development | Analytics | API | Testing

The secret to customer success is making your customers happy and supporting them to succeed. A simple concept – until you try to implement it. You’ll need a great product and a great customer service team, for starters. You’ll also need an in-depth understanding of the customer experience, including their pain points and how you can help solve them. This is where things get trickier, but the answer could already be tucked away in your data.

REST APIs have become the building blocks of all enterprise business applications over the last few years. There have been significant improvements for these components to make them more convenient to implement, manage, and maintain. Authentication and authorization have been the key element controlling these REST APIs. However, with the advancement of business use-cases, they are used to address modern business problems.

Virtual production took off during the pandemic. It is expanding possibilities for teams in media & entertainment and saving them time and money in post-production/ for that reason, it is here it stay. More and more studios are starting to adopt new tools to create immersive, groundbreaking experiences in real-time. Read on to learn.

Andres Pineda is a Senior Front-end Developer at Shopify, and at the Mobile DevOps Summit, he shared tips to help you build apps for global audiences. Let’s recap the discussion.

As an API provider, once you’ve decided to bring in revenue from your APIs, the next step is to figure out how you will price the usage. As with any business decision, there are plenty of ways to go about pricing an API. There are many short-term strategies to establish initial pricing and then iterate to find which pricing model and price points work best for your customers.

‍Completely unrelated to the unfolding events at a prominent social media company, we thought it is a good idea to highlight some anti-patterns to measuring productivity, and a few things that should be common sense to do instead.