Systems | Development | Analytics | API | Testing

User Funnels Are Vital to the Customer Experience

If you’re looking for ways to improve customer satisfaction, experience, and loyalty, you need to focus on how customers are using and adopting your product. For this, you’ll need to focus on your user funnel, sometimes referred to as a conversion funnel. In this article, we’ll show you seven ways that user funnels can improve some key areas of your business to boost all of the above!

Kong Expands AWS Offerings with Marketplace Listing and EKS Anywhere

Kong has been hard at work to provide our customers’ the best user experience of running our products in the AWS cloud. We’ve seen tremendous growth in our partnership with AWS in terms of joint solutions (co-build), building awareness through events and workshops (co-market), and growth in the adoption of our solutions (co-sell). In fact, Kong has seen exponential growth in our Kong on AWS business year over year.

Kong and Red Hat: Delivering Seamless Customer Experience

As companies are transforming themselves to compete in the cloud era, there’s renewed emphasis on delivering seamless customer experience, improving IT infrastructure, and releasing applications faster. As companies embark on the cloud adoption journey, Red Hat OpenShift gives developers a greater choice of components to build robust applications.

Kong Insomnia Now Supports Websockets

We’re excited to announce that Kong Insomnia now supports Websocket APIs. This is an important expansion to our API platform and is currently available in Kong Insomnia versions 2022.6.0 and above. The Kong Insomnia team is very thankful for our deeply enthusiastic and engaged community, and providing Websocket API support has been one of the most popular feature requests we’ve seen to date.

Announcing General Availability of Kong Gateway 3.0

Kong Gateway 3.0 is an important milestone that introduces the next evolution of our cloud-native API platform. Both the enterprise and open source editions of Kong Gateway 3.0 are available now from your favorite distribution channels. With Kong Gateway 3.0, we are introducing many powerful features that deliver the following key benefits:

WSO2 is Moving From Slack to Discord in October 2022!

WSO2 will be officially moving from Slack to Discord from Saturday, October 1, 2022. Our Slack community has grown to over 7,000 users, and we are excited to have them be a part of our new community on Discord! You can join the WSO2 server by clicking here. We love Slack, but it's not built for large online communities as it lacks certain moderation features. Which makes sense – after all, Slack was built for corporate teams.

When to use API Generation Vs. Manual Development

You will likely see API frequently mentioned in the modern digital world, especially for app building blocks that make application production more seamless and effective than ever. However, in the API world, there is more than one way to create an API. The discussion over API generation vs. manual development is complex and Automated APIs could prove advantageous over manual development procedures during digital transformation.