WSO2Con Opening Keynote: The Agentic Enterprise | Day 1
AI agents that never sleep are changing how businesses make decisions. Here's the full WSO2Con keynote on what that shift means for your organization. In this opening keynote from WSO2Con, the CEO walks through the transition from the digital era to what he calls the "agentic era" — where autonomous agents handle judgment calls across sales, marketing, and support. He's direct about the risks too: agents lack empathy, can make costly errors, and still need guardrails to operate safely at scale.