Systems | Development | Analytics | API | Testing

For teams building APIs as products, the developer portal is the front door to your business. It’s where partners discover your endpoints, where customers authenticate and start integrating, and where the quality of the experience directly shapes adoption. Now that changes.

A customer escalation hit my queue when I was on the customer smoke jumpers team at an observability vendor. My team was the group that parachutes into Fortune 500 accounts one bad week from churning and usually after a big customer outage. The customer had filed a billing dispute three weeks earlier and their on-call engineers were stuck. They had our full stack: logs, metrics, traces, end-to-end instrumentation, every product we sold and some we didn’t. They could see the request came in.

AI is accelerating how teams build and ship software, but validating quality is getting harder, not easier. More AI-generated code means more to test, more API drift to catch, and more documentation that falls behind. The work is growing faster than teams can keep up.

AI agents move fast. Securing them shouldn't slow you down. Kong and Noma are partnering to change that. This program delivers high-quality, reliable integrations providing real business value for customers..

We’ve gotten used to understanding our applications through signals, summaries, and traces. Tiny little bits of information about how the app really works. Not because that’s the best way to do it, but because it’s been too hard to get the real thing. The real information exists. It’s on the network. How people called your app and what your code did. What other systems it called, the database queries it made, and the result sets that came back.