“Software is eating the world” and “APIs are eating software” have become familiar proclamations across the modern-day software industry. Given the resounding hype, interest, and substantial monetary investments happening in Artificial Intelligence (AI), a likely follow-on statement is, “AI is eating APIs, software, and everything else!”
Whether you call it self-service analytics or self-service business intelligence (BI), there has been much discussion about the perils, myths, promises, and prospects of successfully building self-service capability. Going forward, I’ll use the phrase “self-service BI” but you are welcome to substitute the words “self-service analytics”. So, is self-service BI actually attainable or just snake oil?
Open AI developed Chat GPT, an auto-generative technology for AI chatbots to use in providing online customer support. It employs Natural Language Processing (NLP) and has been trained to generate conversational responses. Textbooks, webpages, and other materials serve as its data source, from which it models its own language for reacting to human contact. When it comes to the IT sector, software testing is one area where Chat GPT is predicted to thrive.
A guide to finding the happy balance between enough governance to tame data chaos and enough self-service to empower stakeholders.